FAQ about Artificial Trees and Plants
Purchasing and Pricing
How do I purchase your products?
We publish a number of different silk plant catalogs featuring our entire line of products. If you would like to buy artificial plants and trees please contact us or request a catalog and we will connect you with the appropriate designer to handle your request. Our product cannot be purchased online.
Who can purchase your products?
We sell our silk plants and trees to offices, businesses, commercial, wholesale, non profit, and government. We do not offer residential sales; however, please contact us for additional information regarding resellers of our products.
What if I am not a business but I would like to purchase your product?
Unfortunately we do not sell to the general public; however, we sell wholesale artificial plants to resellers so please contact us for additional information.
What are the prices of your products?
Depending on whether you are interested in bulk artificial foliage or custom artificial trees, our products range from a few dollars a piece up to a thousand dollars plus. Regardless, we understand that our clients are working within a financial budget and the majority of the time we are able to manufacture a suitable solution that meets both the design specification and the budget.
What is your order minimum?
We do have minimum order guidelines; however, we can be flexible depending on the specific request.
What if I don’t see the variety of plant or tree I would like?
We have an internal library of photos detailing the thousands of plants and trees we have manufactured. Chances are we have manufactured your desired plant variety for a past client, so we always recommend you contact us to discuss your specific plant needs.
What if I don’t see the size plant or tree I would like?
Since the majority of our artificial trees and plants are made to order we can make your desired plant to your exact size. We do have a cataloged number of sizes available for each plant variety to help you choose the right size for your project.
How do I get help selecting the appropriate plant or tree for my application?
We have a staff of project managers and designers standing by ready to help you with your project. Our team of professionals include horticulturists, landscape architects, master gardeners and designers all trained to help you no matter how big or small your request may be. From a single floor plant to a complete artificial landscape design, we are here to assist you.
Can you provide design assistance?
Yes. We have an entire team of designers and a graphic design department ready to help with simple plant selection to complete landscape design. Please contact us to discuss your project.
Do you have CAD Drawings and 3-Part Specifications for your products?
We have created CAD drawings for a number of our products. The drawings include elevation and plan details as well as specific product data. In addition, we have created 3-Part Specifications for our products written according to MasterSpec® published by ARCOM for American Institute of Architects (AIA) which incorporates Construction Specifications Institute (CSI) 3-Part Format, MasterFormat 2004 Edition. CAD Drawings and 3-Part Specifications can be requested from the Project List.
Do you have a retail outlet in my area?
Our trees and plants are primarily sold via our artificial plant catalog and are manufactured for commercial projects. However, we do sell wholesale to resellers of our products. Please contact us for additional information.
Do you have a showroom I can visit?
Yes. We have a large showroom that has been constructed to show our silk plants and trees as they would be used in applications. We have created various themes including tropical, wilderness and Asian. In addition, since our showroom is connected to our manufacturing facility clients have the ability to tour the production floor and review the craftsmanship of our finished trees and plants.
Do you have client sites I can visit that display your product?
Our silk plants and trees have been installed in over 50 countries worldwide. Since a lot of our product is sold through resellers we don’t always get specific installation addresses. However, we are happy to search our database to see if there is a convenient installation site for you to visit. We always welcome prospective clients to visit our manufacturing facility to get a detailed tour of our manufacturing process and also see the many different products we are currently building for clients.
What if I only want to purchase the artificial leaves and branches?
All of the foliages we use to manufacture our artificial trees and plants are available for sale. We offer the industry’s most comprehensive line of fire retardant artificial foliages for indoor use. In addition, we offer a wide selection of outdoor artificial flowers and foliages for sale. If you are a tree builder, exhibit company, fabrication studio or any other client interested in silk foliage, please visit our artificial foliage section.
Do you supply plant containers for your plants and trees?
Yes. We offer hundreds of plant containers in a variety of materials, sizes, shapes and colors. Our website highlights only a small sampling of the planters we offer.
Do you offer samples?
Yes. We are happy to provide you with samples so that you can see first hand the quality of our products as well as evaluate the appropriateness of the plant variety for your project.
How does your product ship?
We have a well engineered shipping and packaging process so that all of our plants and trees can be packed and shipped as economically as possible. From standardized corrugated cardboard boxes that ship via Small Parcel (Ground) to custom wooden creates that ship via LTL, we can pack just about all of our products. When artificial trees are too large to be packed in boxes or crates, we contract for semi trailers or sea containers and build internal framework so that the trees can be safely secured until they arrive at the client site.
Can you ship your product internationally?
Yes. Our product has been installed in over 50 countries. We offer both Ocean shipment (LCL, 20’ Sea Container, 40’ Sea Container) and Air shipment.
Do you stock any of your products?
Yes. We are one of the largest importers of flame retardant artificial foliages. We carry a large on hand inventory to ensure large project capabilities and quick turnaround times.
What is your lead time?
Our manufactured products traditionally take 2 to 6 weeks to produce depending on the quantity and size of the order. However, we understand that clients have deadlines and we can usually accommodate most time frames.